The Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
Most orders are processed and shipped within 1 business day. This excludes weekends and national holidays.
Custom filters have a longer lead time. If you have questions about a lead time, please contact us.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time. Orders are shipping through the United States Postal Service.
- All Domestic Orders Under $19.97 (Hawaii and Alaska Excluded) will ship for a flat rate of $3.95 – 3-5 Business Days
- All Domestic Orders Over $19.97 (Hawaii and Alaska Excluded) will ship for free – 3-5 Business Days
Delivery delays can occasionally occur. Shipping times are estimated and not guaranteed. All orders with a valid email address are provided tracking.
AirFilterLLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
AirFilterLLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you receive a damaged package, please contact us within 24 hours. We will collect the needed photos and information to file a claim. Replacements will be issued; we do not provide a refund for damaged filters.
Please save all packaging materials and damaged goods for up to 10 business days after reporting the damages. In some cases, the package will need to be taken to your local post office for inspection.
AirFilterLLC does ship internationally. The website will charge accordingly for international shipments. All pricing seen is in USD.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Other Shipping Charges
Some items on the website will have an ‘oversized” shipping charge of $39.99. This is for larger items such as bulk service rolls. This pricing s subject to change. If there are any questions about this charge, please contact us.
Alternate Shipping Methods
AirFilterLLC ships primarily using the USPS. If you prefer a package be shipped using UPS please call us to place the order, we will provide the shipping estimate to be added to the order. We can also ship using a UPS account number if one is provided.